Ruben Carrasco

CX Solutions Engineering, ML Engineer & Mobile Developer

map-pinMadrid, SP

Sobre mí

I'm a CX Solutions Engineer and Data Scientist 🛠️, with a flair for innovating customer experience solutions and crafting data-driven applications 🔍. My achievements include developing over 10 web applications 🌐 that have drastically improved response times and personalized user interactions 🚀. Leading the initiative to implement CI/CD pipelines, I've driven a 25% boost in product quality in just three months ⏱️. Routinely surpassing goals by over 200% 📈, my efforts have significantly elevated customer satisfaction and streamlined operational efficiencies 💡. Fueled by a passion for exploring new technologies, I actively engage in sharing insights within my professional network and with clients 🌟, promoting a spirit of collaborative growth and innovation 🤝.

Tecnologías

Python

Java

Numpy

Pandas

Scikitlearn

Tensorflow

Pytorch

Plotly

Vscode

Android Studio

Git

Flask

Heroku

Html

CSS

Bootstrap

Docker

Bash

Experiencia

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CX Solutions Engineer

Telefonica

Implemented innovative CX solutions, integrating AI and mobile technologies for enhanced automation and personalization, resulting in improved customer engagement, 10+ web-based software deliveries, and streamlined data analysis for proactive customer initiatives.

2022 - Present
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DevOps Developer Internship

Telefonica

Key contributor coder in cross-functional collaboration to enhance software quality, ensuring ISO 33000 compliance, while leveraging GitLab and Redmine for version control and project management, and spearheading automation initiatives resulting in a 25% quality increase and enhanced development workflows' efficiency.

2023 - Present
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Cisco Technologies Presales Consultant

Telefonica

Led detailed technical consultations for Cisco’s collaboration tools, identifying client needs to recommend specific solutions, and executed over 150 live demos to highlight system benefits. Collaborated with sales and engineering to customize and pitch effective collaboration architectures, significantly enhancing client engagement and driving sales success.

2019 - 2022

Proyectos

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Reengineering Software Release Processes to ISO 33000

Telefonica

Implementation of an Automated Software Quality Verification System compliant with ISO3300 standards led to a 25% improvement in development timelines and a 30% reduction in software bugs through standardization of developer pipelines at Telefónica.

Python
Git
Gitlab
Bash
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biciMad+

Freelance

This project is a Flask-based web application designed to interact with the BiciMAD API, Madrid's public bicycle sharing system. It provides users with the ability to retrieve information about BiciMAD stations, test API connections, and access the BiciMAD Go zones.

Python
HTML
CSS
Jupyter
JavaScript
Bash
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Flight Fare Forecast 👉 a Price Prediction Tool

Freelance

This web application predicts flight prices based on user input using scikit-learn. It's built with Flask and uses Bootstrap for frontend styling.

Python
Bootstrap
Html
CSS
Bash

Formación

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Degree in Cross-Platform Mobile Development

iFP

Degree in developing mobile apps that seamlessly function across diverse platforms. This program equips them with essential skills in programming languages, frameworks, and tools vital for crafting efficient and user-friendly mobile applications compatible with iOS, Android, and other operating systems.

2024
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Data Science & Machine Learning Engineer

4 Geeks Academy - Florida Departament of Education

Implementing and creating machine learning algorithms in systems and applications, covering everything from model optimization to integration into real-time environments.

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Master´s in Cybersecurity

Universidad Católica de Murcia

Provides comprehensive training in safeguarding digital systems, covering areas such as threat detection, risk assessment, and securing networks against cyber threats

graduation-cap
Data Analysis with Python

freeCodeCamp

Skills for processing, visualizing, and extracting insights from datasets using Python programming language, covering topics from data manipulation to statistical analysis.

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Machine Learning with Python

freeCodeCamp

Practical guidance on applying machine learning algorithms to real-world problems, covering concepts from data preprocessing to model evaluation and deployment, all within the Python programming ecosystem.

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Professional Certificate Program in Digital Transformation

MIT - Massachusetts Institute of Technology

Skills and knowledge needed to navigate and lead organizational change in the era of digital innovation, covering topics ranging from emerging technologies to strategic implementation strategies.

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